Maintenance and Support
We are there for you with service and support requests: We attach great importance to a continuous exchange and a trusting cooperation at eye level, so that your project is optimally supported at all times.
Support - We are there for You
Do you have questions or an acute problem? Our experienced support team is on hand to help you by phone, email or via our ticket system. We respond quickly and competently to resolve your concerns promptly and ensure the smooth operation of your website.
Maximum Security for Your TYPO3
Detailed Rights Management
We protect your sensitive customer data from unauthorised access with a detailed rights management system.
Security & Incident Management
We continuously monitor your TYPO3 system for security vulnerabilities and respond quickly and effectively in the event of an incident.
Monitoring of Dependencies
We keep an eye on external extensions and plugins or write our own plugins to ensure that they do not pose any security risks.
Offline Backup on Demand
We regularly create backups of your data to prevent rapid data loss in the event of an emergency.
Reliable Maintenance
Troubleshooting and Bug Fixing
We fix errors and bugs quickly so that your website runs efficiently.
Monitoring and Reporting
We monitor the availability of your website and inform you regularly about the current status.
Performance Optimisation
We analyse the performance of your website and implement targeted optimisation measures. This includes improving images and code, using caching mechanisms and optimising the server configuration.
Customised Modifications and Extensions
We adapt your TYPO3 system flexibly to your individual requirements and develop customised extensions to make your website even more powerful.
TYPO3 Update Service
With an up-to-date TYPO3 system, you benefit from security, stability and new functions. So that you and your users can always use the latest version, with the F7 UpgradeFlat we offer you regular updates of your TYPO3 system at a fixed monthly price.
Are You looking for regular Support?
Contact us now with your individual requirements and questions. We look forward to hearing from you!